Warranty Activation

Returns must be within 30 days of the purchase order date.

Product must be returned, shipping prepaid, in original LITELUME packaging and be in unaltered, like-new condition.

The return must include all original components.

STANDARD LED LIGHT ENGINES and FIXTURES
A 35% restocking fee plus shipping applies to all returned standard LED fixtures.

RETURNED PRODUCT CREDIT
A credit for future purchases of LITELUME products for unaltered, like-new Products returned within 30 days will be processed in the ordinary course and may take until the end of the month following the date the Product is returned. The credit will be equal to the invoice price of the product, excluding shipping and other charges and less any restocking fees.

Hi, we are sorry that the product you have is not working out. If you are wanting to request a return or exchange, please answer all fields below, click submit and we will reply to you within 10 business days.

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BUYER INFORMATION

MM slash DD slash YYYY
Contact Person:*

MERCHANDISE RETURN INFORMATION

Reason for Return:*

RETURNED MERCHANDISE

Are you willing to exchange this item for a different product from Litelume?*