Warranty Claim / Lighting Repair

Hi, we are sorry that you are experiencing an outage, but we are here to assist you. Please answer all fields below so we can help you get your lights back up and running. You must have your original purchase order number, Litelume invoice number, and be the distributor or agency to fill out this request. We will use this information to confirm your specific Lighting Fixtures, determine if they are under factory warranty and provide a solution respectfully. Our goal is to help you get your lights working via repair services or warranty with parts or complete replacement. Please answer all fields below, click submit and we will reply to you within 3 business days. You must provide all required information.

Warranty Activation

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BUYER INFORMATION

WARRANTY CONTACT INFORMATION

BILLING

Are you a Litelume VIP partner?*

Ship to Contact and Address for Replacement Parts:

Address*

PRODUCT(S) TO FILE WARRANTY CLAIM

PRODUCT(S) TO FILE WARRANTY CLAIM
Quantity
Product Code
Notes
 

WARRANTY CLAIM / LIGHTING REPAIR INFORMATION

MM slash DD slash YYYY
Are the Fixtures Flashing, Blinking, or Strobing?*
Are the LED Modules Blackened or Burned Out?*
Have the fixtures been exposed to or subject to water damage?:*
Drop files here or
Max. file size: 812 MB.
    Do the fixtures operate by a Photocell?*
    Do the fixtures have any factory installed motions sensors or controls?*
    Do the fixtures operate by any other sensors or controls installed by others?*